Privacy Policy

Effective Date: February 15, 2026 Divine Roots Travel Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel planning services. 1. Information We Collect We may collect personal information that you voluntarily provide when you: Request a quote Book travel services Subscribe to emails or newsletters Complete forms on our website Contact us directly The personal information collected may include: Full name Date of birth Mailing address Email address Phone number Passport details (when required for booking) Payment information Emergency contact information We may also collect limited non-personal information such as browser type, IP address, and website usage data to improve site performance. 2. How We Use Your Information We use your information to: Plan and book travel arrangements Communicate regarding reservations and updates Process payments Provide customer support Send promotional emails (if you opt in) Improve our services and website functionality 3. Sharing of Information Divine Roots Travel Agency does not sell or rent your personal information. Your information may be shared with: Travel suppliers (airlines, hotels, cruise lines, tour operators, etc.) as necessary to complete bookings Payment processors to securely process transactions Legal authorities if required by law All third-party suppliers are responsible for handling your data in accordance with their own privacy policies. 4. Payment Security We use secure payment processing systems. Payment information is transmitted through encrypted channels. Divine Roots Travel Agency does not store full credit card information on our servers. 5. Data Retention We retain personal information only as long as necessary to fulfill booking obligations, comply with legal requirements, resolve disputes, and enforce agreements. 6. Your Rights You may request to: Access the personal information we have about you Correct inaccurate information Request deletion of your personal data (subject to legal or contractual obligations) Opt out of marketing communications at any time Requests may be submitted via email. 7. Cookies & Tracking Our website may use cookies or similar tracking technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies if desired. 8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. 9. Children’s Privacy Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. 10. Governing Law This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Arkansas. 11. Policy Updates Divine Roots Travel Agency reserves the right to update this Privacy Policy at any time.